redBus Bus and Ferry Bookings Now on Grab App

redBus and Grab Integration: Bus and Ferry Bookings Now Available on the Grab App

redBus is a bus and ferry ticketing platform owned by MakeMyTrip Limited, a subsidiary of Prosus. The integration with Grab, a Southeast Asian super app, allows users to book intercity bus and ferry tickets directly within the Grab application. This solves the problem of fragmented booking channels by consolidating travel options into a single app used for ride-hailing, food delivery, and payments.

According to the announcement on Lowyat.net, the partnership was launched in March 2026. redBus operates in Malaysia, Singapore, Indonesia, Thailand, and other markets, while Grab has over 187 million app downloads across the region. The integration aims to simplify long-distance travel planning for Grab’s existing user base.

Key Facts

How Does the redBus Integration on Grab Work?

The integration allows Grab users to search, compare, and book bus and ferry tickets from redBus’s inventory without leaving the Grab app. After selecting a route and date, users see available operators, seat types, and prices. Payment is processed through Grab’s existing payment system, and the e-ticket is stored in the app’s “My Bookings” section.

Grab’s platform handles the user interface and payment, while redBus provides the backend inventory and booking engine. The partnership leverages redBus’s network of over 2,500 bus operators and ferry services across Southeast Asia. According to the Lowyat.net report, the feature is accessible from the “Transport” tab in the Grab app, under a new “Bus & Ferry” option.

“This partnership allows us to offer a seamless travel experience for millions of Grab users who now have access to redBus’s extensive network of bus and ferry operators directly from the app they already use daily.”

— Prakash Sangam, CEO of redBus, as quoted in the Lowyat.net article (2026)

Grab users can book bus and ferry tickets from over 2,500 operators through the redBus integration, with payment processed via GrabPay.

What Are the Benefits for Users?

The primary benefit is convenience: users no longer need to switch between the redBus website or app and Grab. All bookings, including ride-hailing to the bus terminal, can be managed in one place. Additionally, Grab’s loyalty program (GrabRewards) may apply to bus and ferry bookings, allowing users to earn points.

Another advantage is unified customer support. If a booking issue arises, users can contact Grab’s support team, which coordinates with redBus. The integration also reduces the need to re-enter personal and payment details, as Grab already stores user profiles. According to the announcement, the feature supports both one-way and round-trip bookings, with real-time seat availability.

Unified customer support and the ability to earn GrabRewards points on bus and ferry bookings are key benefits of the redBus integration on Grab.

Who Is This For?

This integration is designed for frequent Grab users in Southeast Asia who also travel intercity by bus or ferry. It is particularly useful for budget-conscious travelers, students, and migrant workers who rely on bus transport for long-distance travel. The feature also appeals to tourists visiting multiple cities in Malaysia, Thailand, or Indonesia, as they can book all ground transport through a single app.

Compared to booking directly on the redBus website or app, the Grab integration offers the advantage of a familiar interface and existing payment methods. However, users who prefer redBus’s own loyalty program or need access to ferry routes not yet listed on Grab may still use the standalone redBus app. The integration currently covers major routes in Malaysia (e.g., Kuala Lumpur to Penang, Singapore to Kuala Lumpur) and ferry services in Indonesia (e.g., Batam to Singapore).

The redBus-on-Grab integration is ideal for Southeast Asian travelers who want to consolidate intercity bus and ferry bookings with their daily ride-hailing and payment app.

Common Questions

Can I book ferry tickets via redBus on Grab?

Yes, the integration includes ferry services in addition to bus tickets. Available ferry routes include crossings between Indonesia and Singapore, as well as domestic ferry services in Malaysia and Thailand.

Is there a booking fee for using redBus through Grab?

No additional booking fee is charged by Grab for redBus tickets. Users pay the same fare as they would on the redBus platform, though standard GrabPay transaction fees may apply depending on the payment method.

Which bus operators are available through the Grab app?

The integration provides access to redBus’s network of over 2,500 bus operators, including major brands such as KKKL, Aerobus, and Starmart Express in Malaysia, and similar operators in other Southeast Asian countries.

Sources and Methodology

This article is based on the Lowyat.net report titled “redBus Bus and Ferry Bookings Now on Grab App” published in March 2026 (URL: https://www.lowyat.net/2026/398172/redbus-bookings-grab/). Additional context about redBus’s customer base and operator network was sourced from redBus’s official corporate website and public investor materials from MakeMyTrip. No currency conversions were required. This article was last updated on March 15, 2026.