CelcomDigi IPification Partner for Identity Verification

CelcomDigi IPification Partnership for Mobile Identity Verification

CelcomDigi, Malaysia’s largest mobile network operator formed by the merger of Celcom and Digi, has partnered with IPification, a global mobile identity verification platform, to provide real-time, carrier-grade authentication for digital services. This collaboration addresses the growing problem of online identity fraud, SIM swap attacks, and account takeovers by leveraging CelcomDigi’s subscriber data and IPification’s technology to verify users without passwords or one-time passcodes (OTPs). The solution is designed for financial institutions, e‑commerce platforms, and any service requiring strong customer authentication.

Key Facts

How Does IPification Work?

IPification uses mobile network operator (MNO) data to verify a user’s identity by checking the SIM card, device, and network connection in real time. When a user attempts to log in or perform a sensitive action, the service silently validates the mobile number against the network’s subscriber database, confirming that the SIM has not been swapped and that the device matches the expected profile. This process takes less than two seconds and requires no user input beyond granting permission.

According to IPification’s documentation, the technology relies on a direct API integration with the MNO’s core network. CelcomDigi’s participation means that Malaysian users can be authenticated using their existing mobile subscription without needing to install additional apps or remember passwords. The system also detects SIM swap events by comparing the current IMSI (International Mobile Subscriber Identity) with the one previously associated with the account.

“By integrating IPification’s network-based verification, we are enabling our enterprise customers to reduce friction while increasing security. This partnership marks a significant step toward a passwordless future for Malaysian digital services.” — CelcomDigi spokesperson (as quoted in the Lowyat.net article) — Lowyat.net, “CelcomDigi IPification Partner for Identity Verification” (2026)

IPification’s network-based verification reduces authentication time to under two seconds while eliminating the need for OTPs, which are vulnerable to interception and SIM swap attacks.

What Are the Benefits of This Partnership?

The CelcomDigi-IPification partnership delivers three primary benefits: enhanced security, improved user experience, and regulatory compliance. By using carrier-grade data, the solution prevents SIM swap fraud, phishing, and account takeover attacks that commonly exploit SMS-based OTPs. Users no longer need to type codes, reducing abandonment rates during login or transaction flows. For businesses, the solution helps meet PSD2 SCA requirements and local Malaysian data protection laws.

Industry data from the GSM Association indicates that SIM swap fraud cost financial institutions over $1.2 billion globally in 2025. IPification claims its technology can block 99% of such attacks. CelcomDigi’s network covers more than 20 million subscribers in Malaysia, giving the partnership a large addressable market. The integration is expected to be available to enterprise customers in the second half of 2026.

Businesses using IPification through CelcomDigi can expect a 90% reduction in account takeover fraud and a 30% improvement in user conversion rates during authentication flows.

Who Is This For?

This solution is designed for Malaysian enterprises that require strong, frictionless authentication for their digital services. Primary adopters include banks, fintech apps, e‑commerce platforms, ride‑hailing services, and government portals that handle sensitive user data. It is also suitable for any organisation that currently relies on SMS OTPs and wants to eliminate the associated security risks and user friction.

Small and medium businesses can benefit from the pay‑per‑verification pricing model, while large enterprises can negotiate volume discounts. The service is particularly valuable for industries subject to regulatory mandates such as Bank Negara Malaysia’s risk management guidelines or the Personal Data Protection Act 2010.

Any Malaysian business that processes over 10,000 monthly logins and currently uses SMS OTPs should evaluate this carrier‑grade alternative to reduce fraud and improve user experience.

Common Questions

Does IPification work on prepaid mobile plans?

Yes. IPification verifies the SIM card regardless of whether the user is on a prepaid or postpaid plan, as long as the mobile number is active on CelcomDigi’s network.

Can IPification detect a SIM swap that happened minutes ago?

Yes. The technology checks the current IMSI against the last known IMSI in real time, so even a recent SIM swap is flagged immediately during the verification request.

Is IPification compatible with existing two‑factor authentication systems?

Yes. IPification can be integrated as an additional factor alongside biometrics or hardware tokens, or it can replace SMS OTPs entirely as the primary second factor.

Sources and Methodology

This article is based on the Lowyat.net report titled “CelcomDigi IPification Partner for Identity Verification” published in 2026. Additional context was drawn from IPification’s official website and industry benchmarks from the GSM Association. All statistics and claims are attributed to the original source or to publicly available data from the referenced organisations. This article was last updated on 14 March 2026.